Customer Experience Specialist — Call Center

A customer service firm in Makati is seeking a skilled professional to manage customer inquiries and complaints. Candidates should have a Bachelor's degree and 3–5 years of experience in a call center or customer service role. Key responsibilities include documenting interactions, providing accurate product information, and meeting performance metrics. Strong communication and problem-solving abilities are essential, along with the flexibility to work evenings and weekends. Competitive compensation and growth opportunities are offered.
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