Customer Experience Specialist (Dutch-speaking)

Location: Barcelona, Spain
Time Type: Full-time
Schedule: Monday–Saturday, rotating shifts, 09:00–20:00
Language Requirements: Dutch (Required), English

About the Role

Join a dynamic, growing team in Barcelona as a Customer Experience Specialist in the Automotive industry . Youll be part of a company that helps premium brands deliver exceptional experiences and connect with customers worldwide.

What Youll Do

• Handle structured follow-up and support calls with prospective customers.
• Represent a premium automotive brand professionally, maintaining high customer satisfaction.
• Address customer concerns, especially regarding pricing and product options.
• Record and summarize key insights from interactions to support sales teams.
• Maintain continuity by managing follow-up and offer-related calls with the same customers.
• Ensure all customer ...