Customer Expert (Dutch Speaker)

We are hiring a Customer Expert (Dutch Speaker) for our growing team in Bali!

If you have strong or fluent Dutch and English communication skills and a passion for helping customers, we’d love to meet you!

Responsibilities

• Provide timely support to customers through digital communication channels (including voice).
• Assist customers with basic technical issues using provided scripts and guidelines.
• Identify and escalate priority issues through the proper channels.
• Achieve all key performance indicators set by the company and client.
• Collaborate with the team to improve processes and overall customer experience.

Qualifications

• Minimum D3 or Bachelor’s degree from any major, fresh graduates are welcome!
• Willing to work in shifting schedule, including weekends, public holidays, and permanent night s...