Customer-Focused QA Tester & Support Specialist

A global support organization is seeking customer service representatives in Cebu City. Ideal candidates should have problem-solving skills, strong communication abilities, and a customer service orientation. Responsibilities include resolving escalated issues, ensuring satisfaction meets KPIs, and maintaining professional rapport with customers. A high school diploma and prior experience in customer service are preferred. This position offers opportunities for mentoring and progression based on performance.
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