Customer Front Office Practitioner

JOB DESCRIPTION

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

The Customer Front Office plays a crucial role for the business in centralising tasks and enhancing customer needs, interactions and managing relationships, primarily focusing on the customer-facing aspects of the business ensuring satisfaction, maintenance of Service Level Agreements (SLAs) and identification of new opportunities.
 

The Customer Fro...