Customer Growth Account Manager (SeaLights)

About the role

Tricentis SeaLights Customer Growth Account Managers are part coach, project manager, and product expert, and are continually focused on helping our customers accelerate their testing journey and be successful utilizing SeaLights Quality Intelligence Platform.

Responsibilities

• Establish yourself as a trusted advisor with your customer base
• Develop customer relationships that promote retention and loyalty
• Gain deep knowledge about your assigned customer’s business needs, goals, and challenges
• Collaborate with your customers to create a joint success plan focused on achieving their goals and solving their testing challenges
• Coach customers on the best way to use SeaLights to obtain business value
• Work closely with other Tricentis SeaLights team members to develop strategic account and success plans
• Partner closely with cross‑functional team members (e.g., sales, product management, en...