Customer Happiness Training & Enablement Lead

Holidu GmbH is seeking a Training and Enablement Specialist to own the onboarding and capability building of the Customer Happiness Team. You will design and deliver training programs, manage the LMS, and enhance performance through targeted development. Ideal candidates have over 3 years of L&D experience, particularly in customer service environments. The role allows for hybrid working conditions and emphasizes the importance of impacting the customer experience through effective training and support.
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