Customer Insight Lead — Research & Strategy

A leading financial institution in Malaysia seeks a Manager, Research & Insights to drive customer experience through quantitative and qualitative research. The successful candidate will partner with various teams, deliver actionable insights, and ensure a customer-centric approach in all operations. Candidates should possess a Bachelor's degree in a related field and minimum 6 years of relevant experience, preferably in a financial institution. This is a full-time role with opportunities for impactful contributions.
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