Customer onboarding executive (field role)

Company Description
Circo Life is a climate tech start-up in India offering smart, energy-efficient air conditioners on a subscription-based Cooling-as-a-Service model. Our 5-star ACs incorporate advanced technologies such as intelligent systems for optimized performance, predictive maintenance, and energy analytics. Customers benefit from a fixed monthly subscription, which includes electricity bill management, no-cost maintenance, and spare parts. At Circo Life, our vision is to build a fully circular and sustainable cooling solution, catering to both B2 C and B2 B clients, with a focus on small businesses that form the backbone of the Indian economy.
Role Description
We are seeking a Customer Onboarding Executive for a full-time, on-site position based in Mumbai. This individual will be responsible for guiding customers through the onboarding process, ensuring a smooth and hassle-free experience. Daily responsibilities include addressing customer queries, assisting with ser...