Customer Outreach Specialist

Bump Health is on a mission to make healthcare more accessible, affordable, and empowering for moms and families. We deliver personalized care, resources, and products designed to support families through every stage of the parenting journey. Our team is passionate, collaborative, and dedicated to making a positive impact in people’s lives.

As a Customer Outreach Specialist, you’ll be the friendly, proactive voice of Bump Health reaching out to current and prospective customers to share resources, answer questions, and ensure they feel supported every step of the way. This role is ideal for someone who is people-oriented, empathetic, and energized by meaningful conversations.

Requirements

• Proactively engage with customers via phone to build relationships and ensure satisfaction.
• Provide education and guidance on Bump Health’s services, products, and programs.
• Identify customer needs and...