Customer Portfolio Manager

Job Description Summary

Project Management/Planning/Coordinating activities in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters, ensuring customer satisfaction.

Responsible for departmental operations planning/execution or focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The role allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness, etc.).

Roles and Responsibilities

• Serve as the interface between the customer and the project team, managing the transfer of information and requests.
• Assure timely resolution of issues and keep the customer advised of the progress of the project, negotiating changes and variations and solutions to any issue arisin...