Customer Quality Analyst

Overview

Responsible to support the global Customer Quality Engineering (CQE) team by handling various administrative tasks, data retrieval, and analysis.

Responsibilities

• Extract and consolidate Level 1 OCAP data into standard templates, ensuring timely submission to the CQE.
• Gather initial product investigation data and information, assisting CQE in completing comprehensive OCAP reports.
• Support CQE in executing quality notification (QN) administrative tasks.
• Generate periodic base SPC/PCS reports based on customer requirements.
• Assist CQE in data extraction, analysis, report preparation, and project follow-up.
• Validate Certificates of Analysis (COA) as needed.
• Perform other assigned tasks or duties as directed by Customer Quality Management.
• Identify and propose efficiency improvements in quality analyst workflows.
• Ensure compliance with organizational protocols, inclu...