Customer Quality Engineer

ABOUT SMOORE

SMOORE is a global leader in offering vaping technology solutions, including manufacturing vaping devices and vaping components for HNB products on an ODM basis, with advanced R&D technology, strong manufacturing capacity, wide-spectrum product portfolio and diverse customer base.

We are currently looking for a Customer Quality Engineer.

Currently SMOORE Indonesia has become a group and has 4 plants in Indonesia:

1. PT. Smoore Technology Indonesia - Malang
2. PT. Atomization Technology Indonesia - Pasuruan
3. PT. Merit Technology and Innovation Indonesia - Sidoarjo
4. PT. Genesis Technology Indonesia - Malang

Responsibilities

1. Lead the handling of customer complaints, statictical analysis of customer complaint information;
2. Responsible for the follow-up supervision and closure of the customers's 8D report;
3. Particip...