Opportunity Description
Description
Lead a team of Customer Quality Managers to secure customer quality in China regionInterface with China region customers on all quality aspects and support & manage customer expectations on quality complaints and roadmapsSetup and maintain Customer Quality Dashboard:Align with Customer on Customer Quality IndicatorsSecure engagement from ASML sectorsDrive quality performance to agreed targetsManage Customer Quality Notifications:Local intake & filteringManage close follow-up through Central Customer Quality Care teamManage timely and good quality closure of CQN with customer, including preventive actions.Manage Customer auditsAlign with Customer on audit agendaWork with GQ/QE audit team on follow-upAssess and improve quality processesAssist regional management by proposing process improvements and participate in deployment of new and improved processesAssist regional management by initiating, driving and ...
Full time
Operations Specialties Managers