Customer Relations Officer

Qualifications

Bachelor's Degree in Business Administration, Communications or Marketing

Have the ability to understand Key Performance Indicators as indicated by the company

Able to communicate and empathize with clients

Preferably with experience in doing outbound telemarketing

Fluent in English, Filipino and local dialect

Proficient with computer applications

Basic understanding of appointment setting; concept of follow up

Excellent customer service, interpersonal and communication skills

Results-Oriented

Responsibilities

Promotes company through effective customer relations and good will.

Conducts brand new release orientation to the clients.

Ensures that new vehicle sales customers are contacted a week after delivery of the unit to ensure customer's satisfaction on overall dealership experience.

Procure service appointments of clients via telephone calls and em...