Customer Relationship Management

Qualifications

• 2+ years of experience in CRM, digital marketing, or ecommerce marketing.
• Hands‑on experience with at least one CRM or Marketing Automation Platform (Klaviyo, Braze, Hubspot, or similar).
• Experience running email/SMS campaigns end‑to‑end (segmentation, setup, QA, reporting).
• Bachelor's Degree in Marketing, Advertising, Business, or a related field.
• Proficiency in Excel and PowerPoint, with the ability to interpret data.
• Strong communication skills and a proactive approach to learning and problem‑solving.
• An enthusiastic team player with a keen interest in digital marketing trends and technologies.
• Familiarity with the Shopify ecommerce platform is beneficial but not required.

Core Responsibilities

• System Administration: Oversee CRM platform functionality, user permissions, custom objects, and workflow rules.
• Data Management & Analysis: Ens...