Customer Representative ( Dutch - speaking) On -site - Concentrix (Barcelona)

Experience the power of a game-changing career. Ready to ditch the ordinary and embrace the extraordinary? We’re a integral technology and services leader that powers the brands of the future in over 70 countries. As a Customer Service Representative in Barcelona (on‑site), you will be part of a team of game‑changers who support fashion brands.

Career growth and personal development are core to our culture. We provide training, cutting‑edge technologies and continuing support to help you succeed.

What you will do in this role

• Take incoming customer calls via telephone, e‑mail, voicemail, pager or other automated alerts and solve users’ demands.
• Log call details onto call‑management systems and provide response and resolution within SLA.
• Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Your qualifications

• Proficient or bilingual in Dutch and ...