Customer Resolution Specialist

**Call Center/Customer Service**

**Customer Resolution Specialist** Peachtree City, GA Posted: 4/6/2026

Job Description

Job ID#:

216472

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Shift:

1

Positions Available:

5

**PDS Defense, Inc. is seeking a Customer Resolution Specialist, in Peachtree City, GA.**

**Job Description:**

The Customer Resolution Specialist (CRS) is responsible for responding to customer inquiries and End to End processing for spare parts for aircrafts, as well as parts for competitor aircraft, for customers in the Americas region.

**Primary Responsibilities: 85%**
Participate in and contribute to a high performing Customer Resolution Services Team
Responsible and proactive management of the customer specific open order book
Build and maintain strong customer satisfaction through industry...