Opportunity Description
Customer Satisfaction Coordinator
The Customer Satisfaction Coordinator supports and enhances the customer experience for DART Paratransit and GoLink services, while assisting with quality assurance and contract compliance initiatives. This position is based in Dallas, TX in supporting the DART contract.
Transdev is proud to offer:
+ Competitive compensation package of Minimum $23.25 – Maximum $29.00
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 holidays
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Receive, document, investigate, and respond to customer complaints and inquiries.
+ Conduct customer follow-up via phone, email, written correspondence, and/or in person.
+ Follow up...
The Customer Satisfaction Coordinator supports and enhances the customer experience for DART Paratransit and GoLink services, while assisting with quality assurance and contract compliance initiatives. This position is based in Dallas, TX in supporting the DART contract.
Transdev is proud to offer:
+ Competitive compensation package of Minimum $23.25 – Maximum $29.00
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 7 holidays
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Receive, document, investigate, and respond to customer complaints and inquiries.
+ Conduct customer follow-up via phone, email, written correspondence, and/or in person.
+ Follow up...
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