Customer Service Administrative

We are seeking a dedicated Customer Service Administrative Executive to manage customer inquiries and perform administrative duties, ensuring smooth daily operations and excellent client support in a friendly office environment.

• Respond promptly and professionally to customer inquiries via phone, email, and in person to ensure customer satisfaction
• Enter, file, and maintain accurate customer and operational data to support efficient office management
• Coordinate appointments, schedules, and follow-ups to streamline team workflow and client engagement
• Keep detailed records of customer interactions to facilitate effective communication and service continuity
• Assist the team with general office and operational tasks to maintain a well-organized work environment
• Manage multiple tasks efficiently while maintaining attention to detail and a positive customer-first attitude