Customer Service Advisor

We are looking for a friendly, professional, and motivated Customer Service Advisor to join our client's growing team on a permanent basis. This is an excellent opportunity for someone with previous customer service experience who enjoys helping people and resolving issues efficiently.

Key Responsibilities

* Handling customer enquiries via phone and email

* Providing excellent customer service at all times

* Resolving customer issues quickly and effectively

* Processing customer requests accurately and efficiently

* Maintaining accurate customer records and updating internal systems

* Working closely with other departments to ensure customer satisfaction

* Managing complaints professionally and following issues through to resolution

* Meeting individual and team performance targets

Requirements

* Previous experience in a customer service role

* Strong communication skills, both verba...