Customer Service Analyst

• Handle emails and phone calls enquiries such as account opening and general account / transaction related enquiries / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• Make following up calls/emails to customers/advisors on account opening applications / transfer requests / 3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned
• Attend to walk-in customer at our customer service centre
• Work closely with various departments and other CS team members

Interested candidates, please email your resume to ***email_hidden***

Anna See Sing Yee

CEI Reg R

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will ...