Opportunity Description
About the role
Medcare Hospitals is hiring a Customer Service Associate to join its team in the UAE . This is a great opportunity for candidates looking to work in a leading healthcare environment focused on patient care and service excellence . The selected candidate will support patient interactions, handle inquiries , and ensure a smooth and positive experience across all touchpoints .
Job Title
Customer Service Associate
Key Responsibilities
- Handle patient inquiries and provide accurate information
- Support appointment coordination and follow-ups
- Deliver high-quality customer service and patient support
- Coordinate with internal departments to ensure smooth operations
- Maintain records of interactions and feedback.
Requirements
- Previous customer service experience preferred
- Strong communication and interpersonal...
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