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Customer Service / Business Support Customer Service Manager

Confidential

London, England, United Kingdom Permanent June 16, 2026
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Opportunity Description

Customer Service Manager – London

Sportswear brand


£40,000–£50,000 | On‑site | Start ASAP


We’re looking for a Customer Service Manager to lead and develop an internal and off shore Customer Service team for this iconic Sports brand. You’ll oversee daily operations, coach coordinators, optimise processes, and work closely with Sales & Logistics to keep orders moving and customers happy.


What You’ll Do

  • Lead & develop a high‑performing CS team

  • Manage orderbooks, customer data & key KPIs

  • Build strong relationships with internal & external partners

  • Solve challenges across orders, fulfilment & customer queries

  • Report key performance insights + drive continuous improvement

    • What You Bring

  • Solid Customer service and operations experience at Management level

  • Customer service experience gained in both B2B and B2C within Sports, Fashio...
    • Permanent Information and Record Clerks

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    Opportunity Details

    Location London, England
    Country United Kingdom
    Type Permanent
    Category Information and Record Clerks
    Posted June 16, 2026
    Deadline July 26, 2026

    About Confidential

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    Confidential

    London, United Kingdom

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