Customer Service Consultant

The Role

At Budget Direct, our Service Consultants are the trusted voice our customers rely on when it matters most. This is a hands-on customer service role where you’ll support customers over the phone, through their insurance journey to resolve their issues, and make sure every interaction leaves them feeling valued and supported.

If you enjoy helping people, solving problems, and being recognised for great work, this is an opportunity to build a stable career with a growing Australian insurer.

Important Information (Please Read)

• Employment type: Permanent, full-time (37.5 hours per week)

• Location: In-office role in Kawana with on-site parking

• Start date: Monday 27th April, 2026

• This full-time role operates on a rotating roster from Monday to Friday, with your shifts scheduled between the hours of 7:00 am and 6:00 pm. You will also be rostered...