Closer transport links Free parkingHybrid workingAbout Our Client
The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients.
Job Description
Respond promptly and professionally to customer inquiries via phone and email.Process customer orders accurately and efficiently using internal systems.Coordinate with internal departments to ensure timely delivery of products and services.Maintain detailed and accurate records of customer interactions and transactions.Resolve customer issues by identifying solutions and escalating when necessary.Support the sales team by providing relevant customer information and updates.Monitor and manage stock levels to meet customer demands effecti...