Customer Service Executive

About this Role
Are you a Customer Service Executive, Fleet Controller or Hire Desk Coordinator looking for your next step in the truck and trailer rental world? This Customer Service Executive role is at the heart of keeping our fleet moving, ensuring vehicles are compliant, ready for hire, and delivering a seamless experience for our customers.

• Manage the day to day operations of truck and trailer hire, ensuring vehicles are roadworthy, compliant, and ready for customers.
• Carry out detailed vehicle check in and check out inspections, identifying damage and managing customer recharges.
• Coordinate maintenance, MOT schedules and repairs to minimise downtime and keep customers on the road.
• Handle customer queries, internal communication and invoicing with accuracy and professionalism.
• Plan vehicle deliveries and collections, working closely with drivers, customers and internal teams.

About You