Customer Service Executive

We are currently seeking an experienced professional to join our team in the role of Customer Service Executive.

Our Global Service Centers are integral to Global Operations. Employees based here manage day-to-day customer transactions and processes for the global businesses.

Utility

• Utility ensures delivery of sophisticated Liquidity products primarily to GBM and top-end CMB clients in 50+ countries.
• Services offered include Reference Data Setup, Customer Setup, Country Deployment.
• User Acceptance Testing, Functional Regression, Production Verification Testing.
• Enquiry Resolution, Interest rework solution, Incident and MI Support.
• Products serviced include: Global Liquidity Engine, Cross Border Cash Concentration.
• Managed Rates, Liquidity Investment Solutions, Negative Credit Interest, Legacy Pooling & Cash Concentration.

Role Context

• Operates in a high-volume, time-sensitive pro...