Opportunity Description
On-site - Caloocan 3-5 Yrs Exp Bachelor Full-time
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Job Description
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Qualifications
- Graduate ofBusiness Administration, Communications, Management, or any related discipline
- With solid experience in theBPO sector , preferably handling a supervisory or leadership role
- Strong exposure tocustomer support operations and team supervision
- Excellentleadership, communication, and interpersonal abilities
- Experience in managingcustomer complaints and service enhancement initiatives
- Familiar withKPI monitoring, performance tracking, and operational reporting
- Capable of coaching and leadingcustomer support staff
- Good analytical, problem-solving, anddecision-making skills
- ...
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