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Customer Service Officer

Excel Recruitment

Armagh, Northern Ireland, United Kingdom Full-time June 14, 2026
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Opportunity Description

Customer Service Officer

A fantastic opportunity has arisen for a Customer Service professional to join a growing and well-established organisation in the Armagh area. This role is ideal for a highly organised individual with a customer-first approach, offering the chance to develop professionally within a positive and supportive workplace.


Responsibilities

  • As a Customer Service Officer you will respond to customer enquiries via phone and email in a professional and timely manner

  • Providing administrative support to ensure smooth day-to-day operations

  • Accurately processing information and maintaining internal systems

  • Liaising with internal teams to resolve queries efficiently

  • Always ensuring a high standard of customer service
  • Requirements

  • Previous experience in a customer service or administrative role

  • Excellent communication skills, both written and verbal
  • Full-time Information and Record Clerks

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