Opportunity Description
Responsibilities:
Handle distributor enquiry on aspect of Underwriting, Policy Administration and Claims Provide excellent end to end service with positive customer mindset Manage large amounts of inbound and outbound calls from sales channel in a timely manner, including counter service if job rotated Identify distributors’ needs, clarify information, research every issue and providing solutions Build sustainable relationships and engage distributors by taking the extra mile Anticipate escalation and take over calls when needed Keep management informed on issues and problems Prepare monthly/ annual results and performance reports Qualifications:
University graduate With minimum 2 years of experience in Life Underwriting, Policy Administration and Claims With minimum 2 years of experience in insurance/ financial industry preferable in Contact Servi...
FULL_TIME
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