Customer Service Officer

Customer Service Officer (RM 2800 - 4300).

Responsibilities

• The incumbent will be responsible for managing the front desk and providing customer service within the school.
• This includes the prompt and accurate routing of telephone calls, as well as disseminating information to students, parents, and staff members.
• Additionally, the incumbent is expected to assist with daily administrative duties.

Requirements

• Minimum qualifications: STPM, Diploma, Degree, or equivalent.
• A minimum of 2 years of working experience in a related field is preferred.
• Pleasant and confident personality, coupled with a cheerful disposition.
• Proficient in telephone etiquette and customer service skills.
• Excellent communication skills, with fluency in English and Mandarin.
• Computer literacy is essential.