Customer Service Officer - Solihull

Job Description

We’re recruiting for both Customer Service Administrators and Customer Service Officers to join our Home Finance team in Solihull - with a starting salary of £23,750 - £24,525 depending the role offered and experience. These are hybrid roles where you’ll work 3 days from home and 2 days in our Solihull office weekly, Monday-Friday between the hours of 9am-5pm. We’ll work with you on which department compliments your personality and strengths best. Our teams are made up of professionals from different backgrounds including call centre, retail, hospitality, care and sales. What you'll be doing:

Depending on the role you are offered, your responsibilities will include either handling inbound calls from our Home Finance customers or performing administrative tasks to process customer cases.

You’ll provide customers with a first-class experience during every interaction

Given the nature of what we do, sometimes the customer calls...