Customer Service Officer (UAE National)

The Service Officer is responsible for assisting customers with all aspects of automotive leasing, from initial inquiries to contract completion. This job’s primary goal will be to provide exceptional customer service, maintain strong relationships with clients, and ensure a smooth leasing process.

KEY DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to clients seeking automotive leasing options.
• Assist customers in understanding the leasing process, including vehicle selection, financing options, and lease terms.
• Respond to customer inquiries promptly and effectively, both in person and through various communication channels (phone, email, etc.).
• Conduct thorough needs assessments to understand customers' preferences, requirements, and budget constraints.
• Present and explain available vehicle leasing options to customers, highlighting features, benefits, and pricing details.
• Collaborate with financ...