Customer Service Officer - Yagoona Shelter

Full Time Permanent

• Be a key player in animal welfare across NSW.
• Enjoy a supportive and safety-focused environment.
• Contribute to impactful animal care initiatives.
• Work in a team-driven, collaborative setting.

Deliver exceptional customer service and guidance in our Animal Operations.

Join Our Team as a Customer Service Officer with RSPCA NSW!

We are looking for a dedicated and empathetic Customer Service Officer to join our Animal Operations department on a full-time basis. You will be based at our Yagoona Shelter and report to the Customer Care Supervisor.

Key Responsibilities:

• Deliver exceptional customer service and accurate advice in animal care.
• Coordinate adoption and surrender processes with precise documentation.
• Manage cruelty complaints an...