Customer Service Representative

Description
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery.


Responsibilities:

• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.

• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.

• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is enter...