Customer Service Representative

Customer Service Representative

Join a fast-growing, design-led eCommerce brand and build your career in a role where no two days are the same. If you’re energetic, people-focused, and ready to make an impact, this is your opportunity to step into a dynamic customer service role with real growth potential.

About the Role

As a Customer Service Representative, you’ll be the key point of contact for both direct customers and trade clients. You’ll manage enquiries across phone, email, and live chat, ensuring every interaction is handled with care, efficiency, and professionalism.

You’ll also work closely with internal teams and support ongoing customer relationships, playing an important role in delivering a seamless customer experience.

Key Responsibilities

• Respond to customer enquiries via phone, email, and live chat
• Manage customer orders, deliveries, returns, and p...