Opportunity Description
Description
Robert Half is working with a growing organization looking to add a customer-focused Customer Service Representative to their team. This role plays a critical part in delivering exceptional service and building strong relationships with customers.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
+ Troubleshoot and resolve issues while ensuring a positive customer experience
+ Process orders, returns, account updates, and service requests
+ Maintain accurate documentation within CRM systems
+ Collaborate with internal departments to resolve complex customer concerns
+ Identify opportunities to improve processes and enhance customer satisfaction
Requirements
Qualifications
+ 1+ year of customer service, call center, or client-facing experience
+ Strong communication and active listening skills
+...
Robert Half is working with a growing organization looking to add a customer-focused Customer Service Representative to their team. This role plays a critical part in delivering exceptional service and building strong relationships with customers.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
+ Troubleshoot and resolve issues while ensuring a positive customer experience
+ Process orders, returns, account updates, and service requests
+ Maintain accurate documentation within CRM systems
+ Collaborate with internal departments to resolve complex customer concerns
+ Identify opportunities to improve processes and enhance customer satisfaction
Requirements
Qualifications
+ 1+ year of customer service, call center, or client-facing experience
+ Strong communication and active listening skills
+...
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