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Customer Service Representative (German & English)

Barcelona, Spain Donaldson Ibèrica Soluciones

terrassa, cataluña, Spain Full-time June 09, 2026
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Opportunity Description

We are currently looking for a Customer Service Representative with fluent German and English to join our Industrial Solutions Customer Service team based in Terrassa, Barcelona.

Key Responsibilities

  • Process, monitor, and follow‑up customers' purchasing orders
  • Ensure effective service and administrative support for the assigned customer
  • Provide delivery commitment to customers and follow‑up on order activity to alert customers and sales team in case of discrepancies
  • Manage invoice creation, corrections, and the return of material activities
  • Receive and process customer inquiries on standard pricing, lead‑time, products, and availability through efficient and friendly communication to maintain excellent customer relationships
  • Coordinate internally with other departments such as sales, logistics, finance, and production to keep everyone aware of customer activities

Relevant Experience and Skills

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Full-time Gestión y operaciones

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