Customer Service Representative German Speaker

JUNE VACANCY TRAINING STARTS ON 22/06

TRAINING INFORMATION

START DATE: 22/06

1 WEEK OF TRAINING

TRAINING IS PAID

We are looking for a motivated and customer-oriented German-speaking Customer Service Representative to join our dynamic international team in Barcelona. In this role, you will provide high-quality support to customers through different communication channels while ensuring an excellent customer experience.

Responsibilities

• Handle incoming calls and customer inquiries from existing and potential clients
• Manage orders, modifications, cancellations, and returns efficiently
• Provide accurate information regarding products and services
• Deliver a professional and positive customer experience across phone and email channels
• Maintain updated customer information in internal systems and CRM tools
• Support customer retention and identify opportunities t...