Customer Service Representative (gn) Vollzeit/Teilzeit (Hybrid) befristet für 1 Jahr

What you can expect

Do you want to play an active role in a company’s growth and help turn big plans into reality? Then join our team! You can look forward to exciting challenges, an inspiring environment and a working culture that combines flexibility and collaboration – with our 60/40 policy and modern offices in Ratingen serving as a hub for ideas.
As part of our team, you will take on the following tasks:

You enjoy talking to our customers – you handle all kinds of customer enquiries with ease and enthusiasm over the phone.
As a talented multi-tasker, you manage to listen actively to our customers whilst simultaneously using the relevant systems (omnichannel tools, Dynamics, SAP…).
You also respond to our customers’ enquiries via email in a friendly and service-oriented manner.
You identify customer needs and utilise upselling and cross-selling opportunities to offer added value to both our customers and DKV Mobility.
You are fully committed to o...