Customer Service Representative

Company Description

Makmur is an online mutual fund application designed to help investment-savvy individuals achieve financial freedom. The company is licensed by the Financial Services Authority (OJK) as a Mutual Fund Securities Sales Agent.

The Makmur app can be downloaded from the Play Store at here or from the App Store at here. For more information, visit www.makmur.id.

Role Description

This is a full-time on-site role for a Customer Service Representative at Makmur.id located in Jakarta, Indonesia. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.

Job Descriptions

• Provide support & service to customers’ inquiries, such as product features, KYC, transaction, financial products (Reksa Dana, Saham), etc...