Customer Service Representative- Licensed Agent

TEKsystems is currently supporting a client in Blue Bell, PA hiring for customer service representatives supporting health benefit programs. This role will be on-site primarily supporting open enrollment season and will get you set up to become a licensed insurance agent. Applicants with strong communication skills are encouraged to apply.
Description

+ Take inbound and outbound calls regarding health benefits services

+ Help customers in a professional and courteous matter

+ Work through multiple computer programs related to customer/patient information

+ Provide customer service with patience and empathy

+ Navigate through CRM systems, outlook and phone effectively

Qualifications

+ Customer service and administration experience

+ Strong communication skills

+ Call center experience is highly preferred

+ Microsoft office skills

+ Reliable transportation

Additional Details:

Full-time other-general