Opportunity Description
Job Description - Customer Service Representative - Customer Operations (30011748)Act as prime contact person for the customers of his/her portfolio Ensure timely delivery of correct product to his/her customers, manage back-order situations and propose alternative solutions where possible Manage (receive, register, follow-up and report) all service complaints received from his/her customer an...
Job DescriptionCustomer Service Representative - Customer Operations-(30011748)
Description
GENERAL SUMMARY OF POSITION
Customer Service Representative provides maximum customer satisfaction by efficiently managing:
- the customer portfolio of his/her business or region
- all internal customer service-related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master Data
RESPONSIBILITIES & SPECIFIC ACCOUNTABILITIE
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