Customer Service Representative

Description We are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment.

Responsibilities:
• Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries.
• Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication.
• Enter and update customer, order, and account details accurately in internal systems to maintain reliable records.
• Assist with accounts receivable-related tasks by tracking payment m...