Customer Service Representative

Description We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed.

Responsibilities:
• Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records.
• Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track.
• Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results.
• Communicate clearly with customers and internal stakeholders...