Opportunity Description
Customer Service Representative (Call Center)
Position Overview
We are seeking a detail-oriented and customer-focused Customer Service Representative to join a fast-paced call center environment. In this role, you will support customers by handling inbound inquiries, providing accurate information, and ensuring a high-quality service experience.
Schedule
+ Full-time: 5 shifts per week (8 hours each)
+ Scheduled Monday – Friday
+ Shifts are assigned within 5:00 AM – 10:00 PM operating hours
Key Responsibilities
+ Handle a high volume of inbound calls, with occasional outbound follow-up calls
+ Respond to inquiries related to:
+ Prior authorizations
+ General account questions
+ Sensitive and confidential information
+ Deliver excellent customer service with strong attention to detail
+ Accurately enter and update customer information in multiple systems
+ Meet perfo...
Position Overview
We are seeking a detail-oriented and customer-focused Customer Service Representative to join a fast-paced call center environment. In this role, you will support customers by handling inbound inquiries, providing accurate information, and ensuring a high-quality service experience.
Schedule
+ Full-time: 5 shifts per week (8 hours each)
+ Scheduled Monday – Friday
+ Shifts are assigned within 5:00 AM – 10:00 PM operating hours
Key Responsibilities
+ Handle a high volume of inbound calls, with occasional outbound follow-up calls
+ Respond to inquiries related to:
+ Prior authorizations
+ General account questions
+ Sensitive and confidential information
+ Deliver excellent customer service with strong attention to detail
+ Accurately enter and update customer information in multiple systems
+ Meet perfo...
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