Opportunity Description
Description
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery.
Key Responsibilities:
+ Respond to customer inquiries via phone and email in a timely, professional manner
+ Process and track customer orders, ensuring accuracy and on-time delivery
+ Coordinate with production, shipping, and sales teams to provide order updates
+ Resolve customer concerns, discrepancies, and delivery issues
+ Maintain accurate customer records, order details, and documentation in systems
+ Support administrative tasks such as data entry, reporting, and file management
Requirements
Qualifications:
+ 2+ years of custome...
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery.
Key Responsibilities:
+ Respond to customer inquiries via phone and email in a timely, professional manner
+ Process and track customer orders, ensuring accuracy and on-time delivery
+ Coordinate with production, shipping, and sales teams to provide order updates
+ Resolve customer concerns, discrepancies, and delivery issues
+ Maintain accurate customer records, order details, and documentation in systems
+ Support administrative tasks such as data entry, reporting, and file management
Requirements
Qualifications:
+ 2+ years of custome...
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