Customer Service Representative

Description We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care.

Responsibilities:
• Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy.
• Schedule appointments accurately and efficiently while managing daily patient schedules.
• Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure.
• Process payments and revenue transactions with attention to detail and accuracy.
• Communicate test results and other critical information to patients in a clear and detail-oriented manner.
• Coordinate with a...