Customer Service Representative

• The position is a remote position. All candidates must reside within a 45 mile radius from Tullahoma TN


• All candidates must have a router to connect ethernet connection

Job Summary

The Customer Service Representative (CSR) serves as the primary point of contact for customers in a call center environment. This role is responsible for delivering exceptional service, managing transactions, resolving inquiries, and ensuring adherence to company policies, service standards, and performance metrics.

Essential Duties and Responsibilities

• 
  

  Respond to incoming customer calls promptly and courteously to ensure a positive service experience.

  
  

• 
  

  Process customer transactions, including payments, refunds, and account updates, with accu...